Product overview

One layer. Two surfaces. Every workflow connected.

Residentially is an automation layer over your property stack: a resident portal for plain-language requests, Hubbly for intake and action, a workflow engine for documents and system payloads, and a staff command center for the work that still needs a person.

Resident portal

One home for every lease.

Rent, maintenance, parking, packages, and property knowledge scoped to each resident, each unit, each lease. No competing tabs, no front-desk queue.

  • Scoped to unit, lease, and property context
  • Single request center for open and resolved items
  • Payments, documents, parking, maintenance, and messages in one place
Resident sign in →
Staff command center

Where work lands structured.

Work orders, resident requests, parking issues, and integration activity in one queue. Staff approve, schedule, and resolve without re-entering context.

  • Maintenance triage through completion
  • Resident request queue with staff flags
  • Integration ledger for every adapter, document, and AI action
Staff sign in →

Seven surfaces. One portal.

Every resident workflow lives in the same quiet interface. Each module resolves to a single primary action, with full lease and unit context attached.

01

Maintenance

Issue intake, urgency triage, photo capture, and access permission. Work orders draft from chat or form, with duplicate checks before submission.

Routes to PMS
02

Parking

Yearly vehicle registration, permit updates, policy access, and garage issue reports. Permits and zones stay tied to the resident record.

Operations queue
03

Packages

Lobby locker and office pickups in one feed. Residents see what arrived, where it is, and when it was collected.

Resident notifications
04

Payments

Balance display, autopay status, and ledger deep links into your existing payment rails. No new financial workflow for staff to learn.

ERP / payments adapter
05

Documents

Lease packets, renewals, parking agreements, and move-out forms can be surfaced in chat, signed by the resident, and written back to your provider.

E-sign adapter
06

Announcements

Property-wide and building-scoped updates. Residents see what applies to their unit, not a generic property feed.

Property-scoped
07

Account

Lease summary, household members, contact preferences, and office hours. One place for the resident record your team already maintains.

PMS profile sync
Hubbly · Resident assistant

Plain language in. Structured work out.

Hubbly captures requests in conversation, triages urgency, checks for duplicates, collects missing fields, and routes structured records to your PMS, document provider, payment rails, or staff queue.

Explore Hubbly →

The chat is the interface. The workflow is the product.

A plain chat box is not enough for property operations. Residentially turns conversations into typed, reviewable actions that can sync into the systems your teams already trust.

01

Resident asks naturally

They can say the fridge is leaking, a car is in their spot, they need a lease document, or they want to renew parking.

02

Hubbly asks for only the missing fields

Photos, access permission, signature consent, vehicle plate, urgency, or staff approval are collected in the same chat thread.

03

Residentially creates the action draft

Work order, parking issue, document envelope, payment handoff, package question, or leasing request with confidence, source policy, and resident context attached.

04

Adapters sync or staff approves

If the integration is live, the payload syncs. If not, staff gets a clean queue item with the same structured data and audit trail.

Connect. Invite. Automate.

New systems to learn 0 

it layers over what you run

Portal for residents 1 

one home for every lease

Sides covered 2 

residents ask, staff act

Steps to go live 3 

connect, invite, automate

Try it live in fifteen minutes.

A demo-ready property with real workflows: plain-language requests, structured routing, and a staff command center. No setup required.