Identify intent
Maintenance, parking, lease, package, payment, document, access, or general policy.
Hubbly is not just an FAQ bot. It understands the resident, unit, lease, open requests, documents, vehicles, and property rules, then turns plain language into routed, auditable operational records.
Parking issue with resident, unit, permit, spot, photo request, and policy context attached.
The resident sees a normal chat. Underneath, Hubbly runs a property-specific workflow so staff receives a clean record instead of a vague message.
Maintenance, parking, lease, package, payment, document, access, or general policy.
Property, unit, lease, role, balance status, vehicles, open requests, and permissions.
Photos, access permission, urgency, plate number, signature consent, or manager approval.
Draft or update the right work order, parking issue, document task, package note, or lease request.
Send to the right queue or integration adapter with source text, confidence, and event history.
Hubbly uses the same core workflow pattern across daily resident operations, so every interaction has a consistent record, owner, status, and next step.
Checks open work orders, raises urgency for active leaks, captures photos and access permission, then updates or creates the PMS-ready work order.
Verifies the resident permit, asks for a plate or photo, creates a parking issue, and routes it to the garage or parking queue.
Finds the right packet, pre-fills resident data, captures consent, and queues the signed copy for the document provider.
Checks locker or office pickup status, gives resident-specific instructions, and only escalates exceptions to staff.
Shows balance and autopay status, opens the approved payment portal, then updates the resident card when the adapter confirms status.
Answers from lease context, compares allowed options, and routes the resident to leasing with their current terms attached.
Hubbly keeps the transcript for audit context, but the operational view is built around priority, ownership, source policy, missing fields, and sync status.
Hubbly updated existing request, raised urgency, and added photo request.
Permit, spot, photo prompt, and policy source attached.
Resident signature captured and queued for provider sync.
Residents only see their own lease, unit, documents, vehicles, packages, balances, and request history.
Staff actions are limited by membership and role, with admin-only controls for invites and permissions.
Adapters write to your approved systems. Existing PMS, CRM, payments, and document tools stay source of truth.
Important actions create events: viewed, routed, updated, signed, escalated, synced, failed, and retried.
Show a real maintenance, parking, document, or payment workflow in the demo portal and see how Hubbly turns the conversation into the record.