Residents ask in plain language. Hubbly turns the chat into the right workflow: work orders, parking records, document signatures, payment links, and staff-ready escalations. Your PMS stays the source of truth.
Residentially does not just answer questions. It collects the missing fields, updates the right record, syncs to your systems when connected, and keeps residents updated without another call to the office.
Rent, autopay, maintenance, parking, packages, documents, and announcements — scoped to each resident, unit, lease, and property. Every workflow starts from the same account context.
See the portal →Hubbly turns conversation into structured records: triaged work orders, parking registrations, garage issue reports, in-chat document signing, and payment handoffs — with duplicates caught before new tickets are created.
Meet Hubbly →Adapter-ready for your PMS, leasing CRM, ERP and payments, BI exports, document e-sign, and parking access systems. Records stay where your team already works.
View integrations →Hubbly is the front door. The product underneath is a workflow engine: it identifies intent, asks for the exact missing fields, creates or updates the record, and routes it with a full audit trail.
Chat, form, photo, document, payment question, or package question from one portal.
Intent, unit, lease, policy source, urgency, and open-request context get attached.
Missing fields are collected: photos, access permission, plate number, signature, or approval.
The payload syncs to the adapter or lands in staff review with status visible to the resident.
Checks existing work orders, raises urgency for active leaks, captures access permission, and updates or creates the PMS-ready work order.
Confirms the resident’s permit, asks for a plate photo, creates a parking issue, and sends the record to parking operations.
Finds the right packet, pre-fills resident data, captures signature consent in chat, and queues the signed copy for the e-sign provider.
Shows balance and autopay status, opens the approved payment portal, then updates the resident card when the payment adapter confirms status.
Checks package status, gives pickup instructions, sets reminders, and only involves staff when an exception needs review.
Answers from lease context, compares allowed options, and routes the resident to leasing with their questions and current terms attached.
The demo below shows the same loop in product form: resident context on one side, structured fields and staff-ready routing on the other.
Captured from chat. Reviewed by the resident before anything is created.
Structured fieldsOpen and resolved items for this lease, updated from chat and portal activity.
Captured from chat. Photo attached by resident before submission.
Structured fieldsHubbly finds the right agreement, confirms the resident, and routes the signed record back to your document source.
Signature workflowLease, balance, and autopay scoped to this resident and unit.
Account summaryEmergency · HVAC · staff review
Hubbly drafted fields and resident confirmed submission.
Waiting for staff approval and scheduling.
Spot, plate, and permit context captured from chat.
Resident adds evidence before the record is submitted.
PK-0219 lands on the staff queue, not a front-desk email.
Lease, parking, renewal, guarantor, and move-out forms stay scoped to the resident.
The resident reviews the form, signs, and receives a copy without leaving the portal.
DOC-7741 is written back through the document adapter with an audit trail.
Pulled from your payment adapter, shown in plain language.
Lease and renewal docs deep-link to your current provider.
Refunds and ledger changes always route to a person.
The resident sees a simple conversation. Residentially handles the operational shape underneath: identity, policy, required fields, system payloads, and audit history.
Hubbly identifies whether the message is maintenance, parking, lease, document, payment, package, or staff escalation, then attaches the resident, unit, lease, property, and open-request context.
The assistant asks only for what the downstream system needs: photos, access permission, plate number, signature consent, urgency, or manager approval.
The workflow creates a structured draft: PMS work order, parking record, document envelope, payment link, announcement reply, or staff task with confidence and source context.
The record syncs to the right adapter when available, or lands in the staff command center with the same payload and audit trail. Residents see status without calling the office.
it layers over what you run
one home for every lease
residents ask, staff act
connect, invite, automate
A demo-ready property with real workflows: plain-language requests, structured routing, and a staff command center. No setup required.